Model Train Plans
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LEGO Star Wars 8098 Clone Turbo Tank $125.95 LEGO Star Wars Clone Turbo Tank (8098). Put a stop to Cad Bane with the Jedi Knights and the turbo tank! Bristling with laser cannons and missiles, the Clone Turbo Tank rolls through Separatist opposition, as seen in Star Wars: The Clone Wars. But the ruthless bounty hunter Cad Bane has other plans and is trying to sabotage it right under the noses of the Jedi Knights. Can Anakin Skywalker, Ahsoka and Jedi Knight Aayla Secura stop him in time? Features exciting details, including dual cockpits, scout walker, command station and sturdy handle for easy handling, and Anakin Skywalker, Ahsoka, Aayla Secura, clone trooper and bounty hunter Cad Bane minifigures. The LEGO Star Wars Clone Turbo Tank (8098) features: Set contains 1141 pieces Includes Anakin Skywalker, Ahsoka, new Aayla Secura, all-new bounty hunter Cad Bane, 2 Clone Troopers and 1 battle droid Clone Turbo Tank also features highly flexible suspension and wheels that turn when the model turns Clone Turbo Tank measures 17.5 (45 cm) long and stands 8 (20 cm) tall! To be able to understand why LEGO has been successful for so long, just look to the name. LEGO originally got its name from founder Ole Kirk Christiansen who combed the Danish words Leg Got which means play well . The LEGO set became a standard of creative play for children worldwide, unlocking the creativity to build vehicles, buildings, cities and more. The invention of the LEGO wheel had the same monumental effect in the history of LEGO , making it possible to create cars, trucks and eventually the LEGO train building set that is one of the most successful LEGO sets of all time. Watch LEGO Club TV LEGO Star Wars Behind the Bricks to learn more about LEGO Star Wars. |
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Program Management Complexity: A Competency Model $69.06 Although complexity is a phenomenon that confounds and challenges program managers across industry sectors, there is little information available that identifies the set of competencies managers need to complete their program successfully and deliver the benefits desired by stakeholders. Program Management Complexity: A Competency Model fills this void.Written by two of the first professionals to obtain the Program Management Professional (PgMP®) certification from the Project Management Institute (PMI), this book begins with a literature review of program and project management complexity. Next, it presents a competency model, based on the authors’ seven decades of collective experience in the field, which follows the framework of PMI’s model for project managers. Useful for corporate and government organizations, universities, executives, PMO directors and human resources professionals who need to determine program management training needs, this unique model is divided into performance competencies and personal competencies.The performance competencies are organized according to the six domains of program management, while the eight personal competencies are based on research plus a survey of PgMPs® worldwide. After presenting the model, along with detailed plans and guidelines for its implementation in a real-world setting, the book presents three questionnaires designed to help organizations, existing program managers, and aspiring program managers assess their own development plans.Supplying you with the insight to recognize the elements of complexity during the defining and initiating stages, this book includes detailed guidelines to help you recruit, train, and develop program managers capable of delivering stated program benefits, services, and results.Check out a video of Ginger Levin discussing her new book:http://www.youtube |
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Step-Growth Polymerization Process Modeling and Product Design $145.16 Understand quantitative model step-growth polymerization plans and how to predict properties of the product polymer with the essential information in Step-Growth Polymerization Process Modeling and Product Design. If you want to learn how to simulate step-growth polymerization processes using commercial software and seek an in-depth, quantitative understanding of how to develop, use, and deploy these simulations, consult this must-have guide. The book focuses on quantitative relationships between key process input variables (KPIVs) and key process output variables (KPOVs), and the integrated modeling of an entire polymer manufacturing train. |
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The Real-Time Contact Center $27.95 “To get a competitive edge in a world of commoditized service, companies have to convert their reactive, cost-oriented contact centers into predictive, engaged, revenue-generating, real-time profit centers. A real-time contact center provides an outstanding customer experience, enhances loyalty, increases sales, reduces expenses, and streamlines information flow between the center and the company at large — all of which adds up to substantial bottom-line improvement.The Real-Time Contact Center is a practical guide to building a service infrastructure that will simultaneously exceed your customers’ expectations, and build revenues. This timely book will help you:Establish the business case for transforming your contact center into a real-time profit center.* Sort through the technologies and systems that enable real-time contact centers, and learn the best ways to use them.* Build profitable relationships with sales and marketing.* Strengthen your self-service applications to improve their efficiency and to reduce dependence on service representatives, enabling significant cost reductions.* Hire, train, and motivate staff to keep your contact center at the top of its game.* Make smart, ethical decisions regarding offshore outsourcing.The book is packed with step-by-step implementation plans for migrating from your current model to the real-time contact center, and offers a complete package of winning strategies, practical guidelines, and best practices. Each chapter includes self-assessment checklists for use by all the crucial players in your contact environment. The Real-Time Contact Center analyzes the business trends that are driving change in the contact center market, and provides vendor names and a market overview of key call center technology, systems, and applications. The book also discusses how to optimize management and processes to ensure your people are well positioned to deliver extraordinary service with every |